What do the sizes correspond to ?

All sizes are given in centimetres. Most of square cushions exist in two sizes: 35x35 cm and 50x50 cm. Rectangles cushions are 35x62 cm.

 

What are the different finishes ? What are the advantages ?

You can order covers only or complete cushions.
If you already have old cushions, re-cycle them : the economic way is to order only the covers (cheaper and less postage).

 

How to order ?

- By internet
You can order by following the on site instructions. Shipping costs will be calculated automatically.

- By e-mail
Give the references, sizes and quantities required. We will confirm your order by return mail and indicate the total price, transport costs included. You can also pay by cheque.

- By telephone to +33 (0)5 57 78 29 33,
We will help and guide you with your order.

 

What are the possible methods of payments ? Are they secured ?

Whichever way you place your order, by mail, e-mail, online or by telephone, you can pay by cheque, payable to Bonjour mon coussin. Credit card payment is directly received by the server of the Banque Populaire, the card number is not transmitted to our site.

 

What about delivery ?

We make the cushions to order, therefore, depending on the number of current orders, delays may vary by a few days. Count on 15 days, transport included (colissimo suivi) from the confirmation of the order, i.e. once payment has been made.

 

Could I receive a catalogue by post ?

Depending on available stocks, we could send you a brochure containing a wide choice of images, their references and prices together with an order form; but this may not include the latest novelties.

 

Could I exchange an article ?

If we have made a mistake in the treatment of your order, you may return the cushion(s) and we will exchange them with a minimum of delay and the extra transport costs will be at our expense. If you are dissatisfied with your purchase for any other reason, please get in touch with us by phone : +33 (0)5 56 57 78 29 33, or by e-mail :contact@bonjourmoncoussin.com and we shall deal with each problem individually.

 

Can I communicate my e-mail without risk ?

Like you, we dislike being harrassed by electronic mail, spam or other forms of pollution of the mailbox. We undertake neither to sell nor ever to give our mailing list. We use your electronic address only to inform you about special offers or novelties concerning Bonjour mon Coussin unless you do not want this information.

 

Are the cushions washable ?

The covers alone can be washed in cold water. The printed side of the cushion is very resistant to washing. The fabrics used for the back are variable and therefore less predictable in terms of washing conditions.